Frequently Asked Questions
Everything you need to know about shopping with Matte Collection.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We accept returns on unworn items with original tags and hygiene liners intact within 30 days of delivery. Please note that for safety reasons, some intimate apparel may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our high-stretch fabrics are designed for a body-con fit.
Can I modify or cancel my order after it has been placed?
Our team works quickly to fulfill orders, so we are only able to make changes or cancellations within 1 hour of the order being placed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.
How should I care for my Matte Collection swimwear?
To maintain the vibrancy and elasticity of your pieces, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade.